Alexandria Hyundai Smart Search

Testimonials

DEALERRATER
DBena
Full Star Full Star Full Star Full Star Full Star
8-7-2020
FiveK

Love the new car! We don't drive much anyway (before C19) and after owning the car about 16 months we only have put 5K miles on it. Todd suggested we switch to synthetic oil. Car was ready when promised!

DEALERRATER
Maria Hart
Full Star Full Star Full Star Full Star Full Star
8-7-2020
professional and friendly service, provided solid...

professional and friendly service, provided solid information about the type of services needed and kept me in the loop while waiting. The service was great

GOOGLE
Nimesh Parikh
Full Star Full Star Full Star Full Star Full Star
8-6-2020
GOOGLE
klemens affandy
Full Star Full Star Full Star Full Star Full Star
8-5-2020
klemens affandy

Just bought a Hyundai Ioniq from this Hyundai dealership. From the first phone call we placed to key handing, everything was seamless. The sales person, Eric couldn't be more professional. At first we were worry that buying a car during this pandemic would be a nightmare but Eric made it so easy and the whole experience was actually very pleasant. Eric was also very knowledgeable about this particular model which comes with lot of automatic buttons. Highly recommended.

GOOGLE
Major
Full Star Full Star Full Star Full Star Full Star
8-4-2020
CARS
Maria Hart
Full Star Full Star Full Star Full Star Full Star
8-4-2020
professional and friendly service, provided solid...

professional and friendly service, provided solid information about the type of services needed and kept me in the loop while waiting. The service was great

DEALERRATER
Judy
Full Star Full Star Full Star Full Star Full Star
8-3-2020
Erik is great to work with. He made sure we had all the...

Erik is great to work with. He made sure we had all the service performed based on the age of the car. He’s very personable.

DEALERRATER
Mr2008
Full Star Full Star Full Star Full Star Full Star
8-2-2020
Excellent experience

It was a refreshing auto purchase experience. From hello to business office, and then delivery; never pressured, questions always answered, everyone was professional and courteous.

DEALERRATER
mahaliacarter8
Full Star Full Star Full Star Full Star Full Star
8-2-2020
Maintenance service

My vehicle was serviced recently, all precautions were taken since I had to leave. A courtesy shuttle brought me to and from my apartment. My vehicle had plastic covering over my seat, steering wheel and gear shift with a paper floor mat. Which I appreciate.

CARS
mahaliacarter8
Full Star Full Star Full Star Full Star Full Star
8-2-2020
Maintenance service

My vehicle was serviced recently, all precautions were taken since I had to leave. A courtesy shuttle brought me to and from my apartment. My vehicle had plastic covering over my seat, steering wheel and gear shift with a paper floor mat. Which I appreciate.

CARS
Mr2008
Full Star Full Star Full Star Full Star Full Star
8-2-2020
Excellent experience

It was a refreshing auto purchase experience. From hello to business office, and then delivery; never pressured, questions always answered, everyone was professional and courteous.

GOOGLE
christine l
Full Star Full Star Full Star Empty Star Empty Star
8-1-2020
DEALERRATER
azsmith831
Full Star Full Star Full Star Full Star Full Star
7-31-2020
Excellent service

Dan took his time to help me locate the vehicle that I was wanted, his expertise and patience made my car purchase an easy experience.

CARS
Judy
Full Star Full Star Full Star Full Star Full Star
7-31-2020
Erik is great to work with. He made sure we had all the...

Erik is great to work with. He made sure we had all the service performed based on the age of the car. He's very personable.

CARS
azsmith831
Full Star Full Star Full Star Full Star Full Star
7-31-2020
Excellent service

Dan took his time to help me locate the vehicle that I was wanted, his expertise and patience made my car purchase an easy experience.

GOOGLE
LaMonte Jackson
Full Star Full Star Full Star Full Star Empty Star
7-31-2020
LaMonte Jackson

In and out in less than an hour

CARS
Joe R
Full Star Full Star Full Star Full Star Full Star
7-30-2020
Good Covid-19 precautions

I was concerned about waiting for my car while it was being serviced but the customer lounge area was set up so people could be well spaced. Customers and employees all wore masks and there was plenty of hand sanitizer that everyone was using. I felt safe waiting for my service. Troy was my customer service rep. He commented on all my previous service and expressed appreciation in my choice for service. They were very busy that day and my service took a little longer than expected but I was comfortable both in the customer lounge and in the knowledge that my vehicle was being professionally maintained.

DEALERRATER
Joe R
Full Star Full Star Full Star Full Star Full Star
7-30-2020
Good Covid-19 precautions

I was concerned about waiting for my car while it was being serviced but the customer lounge area was set up so people could be well spaced. Customers and employees all wore masks and there was plenty of hand sanitizer that everyone was using. I felt safe waiting for my service. Troy was my customer service rep. He commented on all my previous service and expressed appreciation in my choice for service. They were very busy that day and my service took a little longer than expected but I was comfortable both in the customer lounge and in the knowledge that my vehicle was being professionally maintained.

APPLE
Joan R.
Full Star Full Star Full Star Full Star Full Star
7-29-2020

I was able to continue to work from home - thank for the WIFI - I didn't loose any time. Free oil change and tire rotation -

YELP
Joan R.
Full Star Full Star Full Star Full Star Full Star
7-29-2020

I was able to continue to work from home - thank for the WIFI - I didn't loose any time. Free oil change and tire rotation -

DEALERRATER
marylenas
Full Star Full Star Full Star Full Star Full Star
7-29-2020
VA State Inspection Sticker

The service desk female receptionist was very helpful and professional. She went out of her way to get my question answered and even made a note in my electronic file so it would be saved.

CARS
marylenas
Full Star Full Star Full Star Full Star Full Star
7-29-2020
VA State Inspection Sticker

The service desk female receptionist was very helpful and professional. She went out of her way to get my question answered and even made a note in my electronic file so it would be saved.

DEALERRATER
lawillms
Full Star Full Star Full Star Full Star Full Star
7-28-2020
Taking good care of us!

Wonderful service! Thank you so much Ron Torres! He worked with us to keep the price down and get us back on the road super fast.

CARS
lawillms
Full Star Full Star Full Star Full Star Full Star
7-28-2020
Taking good care of us!

Wonderful service! Thank you so much Ron Torres! He worked with us to keep the price down and get us back on the road super fast.

CARS
Jcj.foster
Full Star Full Star Full Star Full Star Full Star
7-27-2020
Really like the valet service! I hope it will continue...

Really like the valet service! I hope it will continue after covid 19 goes away. On time pickup and on time return of my Hyundai.

DEALERRATER
Jcj.foster
Full Star Full Star Full Star Full Star Full Star
7-27-2020
Really like the valet service! I hope it will continue...

Really like the valet service! I hope it will continue after covid 19 goes away. On time pickup and on time return of my Hyundai.

APPLE
Watcher O.
Full Star Full Star Full Star Full Star Full Star
7-26-2020

I called at 8AM to announce a 10 minute late arrival (my appointment was for 8). The front desk clerk was pleasant and patient and professional on the phone, upon my arrival and at the end of my when

YAHOO
Watcher O.
Full Star Full Star Full Star Full Star Full Star
7-26-2020

I called at 8AM to announce a 10 minute late arrival (my appointment was for 8). The front desk clerk was pleasant and patient and professional on the phone, upon my arrival and at the end of my... more

YELP
Watcher O.
Full Star Full Star Full Star Full Star Full Star
7-26-2020

I called at 8AM to announce a 10 minute late arrival (my appointment was for 8). The front desk clerk was pleasant and patient and professional on the phone, upon my arrival and at the end of my when I paid. Customer Service rep Troy greeted me. He blends up quick efficiency and a smile into a delicious smoothie of warm professionalism. He is a STAR. (BTW I have also worked with Eric-- definitely another STAR). Also no up selling except as required for State inspection acceptability. Even with Covid running rampant, I did not mind being there. The waiting area is as pretty quiet (aside from large monitor playing Weekend Today show) and clean. Other staff and patrons honored 6' social distancing as much as space would allow.

GOOGLE
Matt Lustig
Full Star Full Star Full Star Full Star Full Star
7-25-2020
Matt Lustig

Very friendly staff and a great place to go for a car. Every employee I met was remarkably amiable. I came here to purchase a used Mazda and Luis, who is extremely nice and helpful (and I'd definitely recommend talking to him if you're in the market for a car), made the whole experience relaxed and easy. In addition, the car I purchased had a damaged tire when it was traded in, so they replaced both that tire and the adjacent one for free, which was fantastic. They also offered a loaner car for me to use while I waited for the tires to be installed, which was a very nice touch. I'd definitely recommend coming here.

GOOGLE
Tiger Martial Arts Academy
Full Star Full Star Full Star Full Star Full Star
7-24-2020
Tiger Martial Arts Academy

The reason I recommend Alexandria Hyundai is that it sells good quality tea to customers at a pleasant price. Also, whenever you call, the dealers will kindly explain. FYI, I bought Santa Fe in 2020, with options for a better price point than other companies' cars, and I really like it.

GOOGLE
J G
Full Star Full Star Full Star Full Star Full Star
7-23-2020
J G

Troy - Thanks. Great experience. Brought my 2017 Tucson in for maintenance. Staff was awesome, kept me informed of progress and explained everything going on. Completed everything on time.

DEALERRATER
Drew
Full Star Full Star Full Star Full Star Full Star
7-23-2020
Dan was a true professional and I got a good deal

Dan Heo did a great job. I used TrueCar and got lots of quotes from dealers in the area. Dan was upfront, clear, and required minimal back and forth because he anticipated the questions I would ask. He didn’t play any games, that some of the other dealers did. I liked the deal but asked for a few different quotes on other vehicles. He responded immediately to all requests and made it a super easy decision to by a car from Alexandria Hyundai. In addition I conducted this purchase 100% virtual with a vehicle drop off. This was no problem for Dan. He made it all happen quickly and efficiently. Thanks Dan.

DEALERRATER
Mr_Kizz_11
Full Star Full Star Full Star Full Star Full Star
7-23-2020
Great experience for a first-time care lease!

After many years of using borrowed vehicles and car-sharing services or rental cars, I decided to lease a vehicle and had been eyeing the Hyundai Veloster. I did my "homework" in advance in terms of what to expect in negotiating with dealerships and what to be mindful of. Still, I hadn't owned a vehicle in long time and was expecting a difficult experience. I was wrong: Charles and the Alexandria Hyundai staff were excellent and worked with me to finalize a lease and options that I'm very pleased with. I'm writing this during a pandemic and must say that staff were very cautious and professional and patient with me!

CARS
Drew
Full Star Full Star Full Star Full Star Full Star
7-23-2020
Dan was a true professional and I got a good deal

Dan Heo did a great job. I used TrueCar and got lots of quotes from dealers in the area. Dan was upfront, clear, and required minimal back and forth because he anticipated the questions I would ask. He didn't play any games, that some of the other dealers did. I liked the deal but asked for a few different quotes on other vehicles. He responded immediately to all requests and made it a super easy decision to by a car from Alexandria Hyundai. In addition I conducted this purchase 100% virtual with a vehicle drop off. This was no problem for Dan. He made it all happen quickly and efficiently. Thanks Dan.

CARS
Mr_Kizz_11
Full Star Full Star Full Star Full Star Full Star
7-23-2020
Great experience for a first-time care lease!

After many years of using borrowed vehicles and car-sharing services or rental cars, I decided to lease a vehicle and had been eyeing the Hyundai Veloster. I did my "homework" in advance in terms of what to expect in negotiating with dealerships and what to be mindful of. Still, I hadn't owned a vehicle in long time and was expecting a difficult experience. I was wrong: Charles and the Alexandria Hyundai staff were excellent and worked with me to finalize a lease and options that I'm very pleased with. I'm writing this during a pandemic and must say that staff were very cautious and professional and patient with me!

GOOGLE
Alex Bloyce
Full Star Full Star Full Star Full Star Full Star
7-22-2020
Alex Bloyce

Service was excellent, professional customer service.

APPLE
Vero R.
Full Star Full Star Full Star Full Star Full Star
7-21-2020

I recently brought my car here for brakes inspection/service, due to having them replaced (incorrectly) months ago somewhere else. The service took a bit longer than expected, but knowing my car was i

YELP
Vero R.
Full Star Full Star Full Star Full Star Full Star
7-21-2020

I recently brought my car here for brakes inspection/service, due to having them replaced (incorrectly) months ago somewhere else. The service took a bit longer than expected, but knowing my car was in good hands was worth the wait. Now my car brakes smoothly again as it should. My service bill was also discounted at check-out, on top of a complementary service included, so that was a nice bonus!

YELP
Stephane M.
Full Star Full Star Full Star Full Star Empty Star
7-21-2020

I have been consistently happy with Alexandria Hyundai. I had an Azera maintained there in the 2010s. I now have them service my Equus. I have never had any issues with the service / repairs they conducted. Service is always courteous (they shuttle me back and forth to my office when I leave my car, much appreciated). That place is busy. Even if you drop off your car early, expect to get it back later in the day. I don't recommend to wait for your car, you will be there for a while. Prices are what you'd expect from a dealer. It is not cheap but not really overpriced either and typically they address service / issues in one visit so in the end, they are probably cost effective. If you own a Hyundai or a Genesis, I recommend them to service your car. If you own an Equus (a small club) they seem to know them very well.

YAHOO
Stephane M.
Full Star Full Star Full Star Full Star Empty Star
7-21-2020

I have been consistently happy with Alexandria Hyundai. I had an Azera maintained there in the 2010s. I now have them service my Equus. I have never had any issues with the service / repairs they... more

GOOGLE
Tonya AKA Katsie76
Full Star Full Star Full Star Full Star Full Star
7-20-2020
DEALERRATER
th1234567
Full Star Full Star Full Star Full Star Full Star
7-19-2020
Nice people and a good deal

This was a pleasant experience - the sales and finance staff were helpful. We were able to test drive the all the cars we wanted efficiently and in a socially distanced manner. There could be more attention to detail in terms of discussion of the car features and technology. There is a lot to learn so more support in this way would have been appreciated. I would have given 5 stars, but they left us hanging to set up our BlueLink account ourselves.

CARS
th1234567
Full Star Full Star Full Star Full Star Empty Star
7-19-2020
Nice people and a good deal

This was a pleasant experience - the sales and finance staff were helpful. We were able to test drive the all the cars we wanted efficiently and in a socially distanced manner. There could be more attention to detail in terms of discussion of the car features and technology. There is a lot to learn so more support in this way would have been appreciated. I would have given 5 stars, but they left us hanging to set up our BlueLink account ourselves.

CARS
BrianS
Full Star Full Star Full Star Full Star Full Star
7-18-2020
I showed up no notice with a flat tire. They had me back...

I showed up no notice with a flat tire. They had me back on the road in a couple hours! Very professional! Thanks to all!

DEALERRATER
BrianS
Full Star Full Star Full Star Full Star Full Star
7-18-2020
I showed up no notice with a flat tire. They had me back...

I showed up no notice with a flat tire. They had me back on the road in a couple hours! Very professional! Thanks to all!

GOOGLE
Juan Sanchez
Full Star Full Star Full Star Full Star Empty Star
7-17-2020